Terms for using Vet-Assist

By accessing this website or engaging with Vet-Assist, you agree to these Terms of Use. If you do not agree, please do not use the website or our services.

These terms should be read together with our Privacy Policy. We may update these terms from time to time by publishing a revised version on this website.

Vet-Assist provides practical support to help clients prepare for a VETASSESS skills assessment. This may include guidance about eligibility and occupation information, organising evidence, reviewing employment references and qualification documents, and preparing application materials.

Our services do not replace official VETASSESS requirements or decisions. Vet-Assist does not make VETASSESS assessment decisions, provide legal advice, or provide migration advice. For advice about a visa or migration pathway, seek advice from a registered migration agent or qualified legal professional.

You are responsible for ensuring that all information and documents you provide are accurate, complete, current, lawfully obtained and genuinely yours to provide. You must promptly tell us if information relevant to your matter changes.

You remain responsible for reviewing official VETASSESS requirements, making your own decisions, and obtaining independent professional advice where your circumstances require it.

Fees for our services are set out on the Our fees page or otherwise agreed with you before work begins. Unless stated otherwise, listed fees include GST.

We may require payment in accordance with the agreed service arrangement. Any additional work outside the agreed scope may require a separate agreement and fee.

Assessment outcomes depend on the applicable VETASSESS criteria, the information and evidence submitted, and VETASSESS’s independent assessment process.

Vet-Assist cannot guarantee a positive assessment outcome, a particular processing timeframe, or acceptance of any document or evidence by VETASSESS.

You must use this website lawfully and must not interfere with its operation, security or availability. Website content is provided for general information and may change without notice.

To the extent permitted by law, Vet-Assist excludes liability for loss arising from use of this website or reliance on general information. Nothing in these terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded under the Australian Consumer Law.

If you have questions about these Terms of Use, please contact Vet-Assist through our contact page.